All of us in the legal profession make legal decisions. But like everyone else, we are compelled to make
moral decisions, not just within our professions, but also in our everyday
lives. Depending on one's point of view,
these decisions, or choices, may be so insignificant they barely qualify for
consideration. The waiter brings you the
check with an error … in your favor.
What if the amount involves a $1 error, or an omission of $75 for the
wine you ordered and drank? Do you point
it out? Does the amount matter? Does it matter if the restaurant is upscale Beverly
Hills and the waiter is snooty?
Another example. When I bring my car in for service, I
invariably have a discussion with the service manager after my car has been "serviced."
(Cars are sex objects, right?) The service manager hands me the keys and
reminds me of the questionnaire that will be e-mailed to me in a day or so. "Sure
would appreciate it if you could check off 'excellent' for all categories."
I notice the car has not been
washed and oil seems to be dripping from the undercarriage. But because the service manager fixes the
problem with haste, I tell him I will say that he is the best service manager ever. But I will tactfully point out the problems
when I fill out the questionnaire.
The service manger seems to simultaneously
smile and wince. "If you say
anything negative about your service experience, it will reflect badly on me
and I could get fired."
"In other words, you want me
to lie."
"Oh no," he
importunes. "If you feel that way,
just do not answer the questionnaire."
So the service manager gets an "A"
and one of the technicians (mechanics are apparently a lost profession at car
dealerships) gets an "F." But
now I am not supposed to answer the questionnaire or lie and say everything was
hunky-dory. Should any of us be parties
to this faux conspiracy? That I have
neither the time nor the patience to answer these questionnaires is beside the
point.
I discussed this questionnaire
phenomenon with a person I know in the "car business." He opines that the service manager was
telling the truth. Too many negative comments
on the questionnaires, in fact, will reflect poorly on the service manager,
even though his actions may be blameless.
The questionnaire results are recorded by so-called independent survey
companies. A 99% approval rating for
service goes a long way in an advertisement. Unfortunately, my information comes from a
source who has extracted a promise from me not to reveal his/her name. Yet, on the few occasions I take the time to
fill out such a questionnaire, I have generally not stretched the truth … an
admission that maybe I have. I really
like the service manager. Moral choices
can drive us nuts.
By us, I mean lawyers and judges. Are we not held to a higher standard than
others? I pose this question because
rules and guidelines for lawyers and judges cover a wider scope of coverage
than issues relating to practicing law or deciding cases. In California, when judges are "off the
bench," they should still keep judicial ethics in mind. Canon 2 of the California Code of Judicial
Ethics requires that a judge "avoid impropriety and the appearance of
impropriety in all of the judge's
activities." And Canon 4
cautions judges to conduct their "extrajudicial
activities as to minimize the risk of conflict with judicial
obligations." Would lying fall into
that category? I know, it all depends on
the lie. But because judges decide
credibility issues, Canon 2 should give judges pause now and then.
As I discussed in my last column,
the New Jersey Supreme Court ruled that a part-time municipal court judge could
not serve in that capacity and be a stand-up comedian in the evenings. The court reasoned that this particular extrajudicial
activity, among other things, demeaned his judicial office in violation of
certain canons of judicial conduct. I
assume the satirical character he created for his comedy act, an obnoxious
homophobic bar patron, had something to do with the court's decision.
Judicial service is gratifying and
rewarding, but ethical canons necessarily limit our actions. I am not complaining mind you, but lawyers
apparently have less formal constraints in their everyday lives. Ethical rules for lawyers generally relate to
the practice of law. I particularly like
California Business and Professions Code section 6068(b), "To maintain the
respect due to the courts of justice and judicial officers." A similar notion can be found in the American
Bar Association Canons of Professional Ethics.
Canon 1 admonishes lawyers to "maintain towards the Courts a
respectful attitude .…"
If we took a random sampling of
judges and lawyers and placed them in the earlier scenarios I posed, how do you
think they would decide the moral questions?
No doubt there would be little difference between the two groups. If judges fared slightly higher on the moral
scale, it might be because of their awareness of the judicial canons of ethics
that speak to a judge's extrajudicial conduct.
In the next example I offer, we need
not refer to canons of ethics. I
recently purchased an electronic keyboard and an amplifier at a store that
sells those kinds of things. The corporation
that owns the store apparently operates under the firm conviction that customers
patronizing the store are thieves.
Parcels leaving the store are
thoroughly examined, and after purchase, one's sales slip and the items
purchased are thoroughly checked against each other by an unsmiling attendant. Yes, I understand, many businesses operate
under this assumption. It is a "sign
of the times."
My salesperson, who thought I was
Methuselah, suggested I purchase an "insurance policy," not to be
confused with an extended warranty, on the products I had just purchased. But I asked my 14-year-old salesperson, "Why
would I need such a policy when you just told me the products I purchased were
durable and well made?" The sales
boy patiently replied, "When a new model comes out, you can turn in your old
damaged one and get a new one." "But
what if it's not damaged?" I asked.
The look on his youthful face was one of incredulity. He looked up at the ceiling before responding
to the naïve question the elderly gentleman had just asked. "Oh, it is bound to be and then you can
get a new one." I expected a gentle
pat on the head. And then it all made
sense. If you shop at a store that
assumes you are a thief, you might as well act with the character of a thief and
damage the product to get the newer model.
Most people I
know, whether they are lawyers or judges, would pass on the insurance. And how would someone even go about "damaging"
an electronic keyboard or amplifier? (Just
kidding.)
No matter. This illustrates pervasive cynicism these
days about the choices we make or are expected to make.
Why is this is happening? Justice Antonin Scalia offered an
answer. In an interview with Jennifer
Senior in New York Magazine last month, he unequivocally stated he believes in
the Devil. Though I seldom agree with
Justice Scalia, I think he has been unfairly ridiculed for his belief. Justice Scalia's Devil is for me a metaphorical
concept, but no less real. The Devil
represents the tempting shortcuts that are offered on our journey through life. So if we truly value our professions and
ourselves, we will take a moment for reflection when we make our choices.